We are delighted that you've chosen Thaifocus to make your travel and shopping
arrangements. We promise to do our utmost to make using our service has
pleasurable, easy and safe as we can. Like you we get a lot of spam clustering
up our mailbox everyday.
When we enter into dealings with you we guarantee that we will be the
only people to process the information you provide. We give you our 100 % cast-iron confidentiality guarantee. We can assure
you that we will not pass your name, email address, or any other information you provide
for us. on to anyone else..
Forms on our Website
There are a number all booking forms with in our site. The details we you request from
you are necessary in order to complete the reservation or shipping order. We have tried to
keep the amount of information required to a of minimum so that you do not have to feel
overwhelmed by typing superfluous details. The most important field in all our forms is
your own email address. If this is typed incorrectly then it is unlikely we will be able
to contact you. Please take extra care when completing this section.
Our 24 Hour Answer Policy
Most emails received our answered within two hours of of receipt. Our
team of dedicated staff work hard to insurer that the information you
require arrives in your mailbox as soon as possible. If you do not
receive a reply within 24 hours it may mean that
- a) your reply email address was incorrectly given
- b) the email was never received
- c) some server problem caused either your email, or our reply, to
get lost. In this case please resend your origin email to us and we
will get back to you at the soonest possible opportunity.
We thank you again for having the confidence to use Thaifocus and reiterate our promise
to insurer that any data you provide will remain with us and no one else. Over 60% of our
existing clientele returned to use our services again. We trust that you'll consider this